Tag Archive: salesforce.com


Version 3.19 Update (iOS)

Version 3.19 for iOS is live on the App Store since yesterday (Tuesday) evening. We will update the iPad HD app with the same next week. No update planned for our Power Contacts app this month.

What’s New ?

Manual Transcription Push Notifications
Until this update submitting cards for manual transcription by our team had the serious shortcoming of lacking real-time notifications when your cards were ready. This is now fixed: when you update the app to this version you’ll be prompted to allow the app to push notifications to your phone – please say ‘Yes’. Here is how it works:

  • You submit one or more cards for manual transcriptions (from the iOS app or from the Web Sync web interface).
  • You can quit the mobile app and go about your business. As soon as transcription results are available you will get a little notice on the top part of your iPhone screen.
  • Touch the notice and it opens ScanBizCards right onto the transcriptions folder where you’ll be able to find the transcription results. Note: please wait a few seconds to let the app download these results to your phone

Note: manual transcriptions require an active Web Sync account and purchasing manual credits from the web interface at www.scanbizcards.com/websync

iPhone 5 Camera Overlay
The camera overlay when taking photos of business cards failed to cover a portion of the right side of the screen, now fixed.

Take New Photo button
The option to directly snap the next business card photo was crashing – now fixed.

Instructions for copying cards
Upgrading from Lite to Premium means installing a new app and left users confused about what happened to cards held in the Premium app. We have now added clear instructions pointing to our FAQ page.
Our FAQ is seriously lacking and has little else beyond the instructions for copying cards from Lite to Premium! We’ll add much more information to it soon …

ScanBizCards V3.09 Update

Version 3.09 was posted last night (Thursday Oct 13)!

The highlights of this update are:

  • NEW: manual transcription option!
  • Survey! Share your opinion about ScanBizCards and get a chance to earn a $300 Apple gift certificate.
  • Better ordering of scan results
  • NEW: share button to invite friends on Facebook/Twitter/LinkedIn/email (and make money in the process!)
  • Explicit export to Daylite
  • Several Salesforce fixes + new option to export as a contact
  • Reminder: Jigsaw export available for Beta testing.

iOS5 notice: before we go into details a quick heads up – we are being told that our feature to create a contact from the clipboard is not working on iOS5. We are looking into it and will fix this in an update soon.

What’s New

Manual Transcriptions!
This one is exciting. Say you just scanned a card and got disappointing results. Yes, I know what you are thinking – never happens with ScanBizCards! We wish, and we are working on it, meanwhile, yes, it does happen (just don’t tell anyone). We are now launching a brand new service which will let you simply touch a button to request that someone in our transcription team go over that card and manually fix what needs to be fixed! Cards pending review are marked in red then as soon as results are in you will see a message in the app and transcribed cards will turn green. All pending and transcribed cards will also appear in a special folder. Because this is brand new we don’t quite know yet how quickly we will be able to review cards but we are hoping to keep it under 30 minutes, and pricing that service is also not set in stone until we measure how long it takes to rectify cards. The idea is really to offer the best of both worlds: instant OCR results + option to go manual if we missed too many items – and in any case have all extended features of the app available regardless.
Note: at this time it requires an active Web Sync subscription. Please email info@scanbizcards.com if you’d like to join the private Beta of this service.

ScanBizCards Survey
Ready to tell us what you think about ScanBizCards? We’d love to hear your thoughts and have prepared a survey. This survey should take you no more than 15 minutes to complete and if you complete the survey by the closing date (October 24), we will enter you into a sweepstakes to win a $300 Apple gift card. Here is the link to the survey:
http://www.surveymonkey.com/s/scanbizcards

Better ordering of scan results
Long overdue. Until now we showed scan results in the order found on the card (top down and left to right). This is really helpful to the ScanBizCards team, to easily associate a text result with a pattern on the card, less useful to our customers who care about the person’s name, title, company etc regardless of where that information was found on the card! Apparently we realized only now that there are more customers of the app than ScanBizCards team members so with this update all cards will display scan results in the same consistent order: name, job title(s), company, phone(s), email(s), URL(s) and address(es). Note that online (Web Sync) we always displayed contact info in that order so now the app is doing the same.

Sharing
We added a new button right on the main page at the bottom to share a recommendation for ScanBizCards with your Facebook, Twitter and LinkedIn networks or just via email. It offers your friend a link to install the Lite app with another link which then upgrades the Lite app to premium features for 2 weeks. No less importantly, we keep track of these invites and each time one of your friends – even one year later – decides to buy the app, we PayPal you $1! You can be on your way to untold riches, don’t wait :-).
Note: you can track the status of invites and conversions at http://www.scanbizcards.com/tellafriend.php?email=your-email-address (where your-email-address is the email address you provided when sharing from the app). That page also includes a checkbox to request 1 month free Web Sync instead of the $1 PayPal payment each time.

Explicit export to Daylite CRM
Daylite CRM recently added an option to import from ScanBizCards on their new contact page. This update adds an option to initiate this exporting into Daylite from within ScanBizCards. You’ll find the Daylite option right next to the Salesforce export on the export menu. Note: this means you can now export to Daylite any previously scanned card or contacts you capture from text copied to the clipboard.

Salesforce fixes and features
This update fixes several issues with Saleforce accounts where certain standard fields are excluded from the Lead Layout (e.g. Fax and Mobile). The app now download the full list of both standard and custom fields and lets you control which fields you wants to prompted for. We also added a new setting to export to Salesforce as new contacts (rather than new leads).

Jigsaw
ScanBizCards added a feature to export to Jigsaw i V3.08. Jigsaw is a service that enables you to get up to date direct contact info for a great many professional contacts in the Jigsaw database (27m contacts). The way it works is that you earn points for contributing a contact which you can then use to retrieve another contact. I personally use the service and love it.

Note: Jigsaw accepts contacts only in some countries and the app will tell you when you try to export a contact in a country where Jigsaw doesn’t operate. Note also that currently the app doesn’t allow getting credit for updating contacts already in the Jigsaw database, for this you would have to do it on the Jigsaw web site. To be addressed soon. Sign-up at www.jigsaw.com.

IMPORTANT: the Jigsaw feature is in private Beta, to enable please do this:

  • touch Settings on the main screen
  • type this into the Configuration field: var:enablejigsaw=1

By all means do tell us what you think about this feature!

Contacts2Excel
Not that new actually, it was released in April. This is just a little app to select a subset of your address book in a flexible way, select which property you care about, their order and how you want to call them – then export into an Excel CSV file. Useful to export contacts into other apps such as CRM apps or email marketing, to share contacts with others or simply to make periodicals backups of your address book. Try it here . We swear it distracted us from ScanBizCards only for a few days!

Tips of the Month

Tip #1: finding light in dark places. Ever wanted to scan a card in a dimly lit place? Using the flash is not an option as it creates overexposure where it hits the card but there is a solution! Borrow someone’s cell phone or tablet , run an app on it with a light background (such as the iPhone mail app). Hold that other phone face down to shine light on the card and voila, should be a great scan! You can use the same trick with your own laptop, placing the card on the keyboard and half closing the lid to shine light on the card.

Tip #2: starting with this version we start processing cards as soon as you take a photo. This means that you should consider cropping cards before scanning – if nothing else for aesthetic reasons – because we are putting the time you spend doing that to good use!

Rate this Version

You know what to do! Your continued support helps us break the record of being the “idiots” who spent the longest time enhancing a single iPhone app :). Apple saves your last review so it only takes a minute to update a previous review for the current version: tap Help on the start page then “Rate This Version”.

ScanBizCards V3.08 Update

Version 3.08 was posted Monday morning (Lite V3.08 was already posted mid last week). The highlights of this update are:

1. Deeper Salesforce.com integration

2. Treatment of clipboard text captures as full (digital) business cards

3. Jigsaw support

4. Web Sync news

5. Not so new app: Contacts2Excel

6. Android update: it’s the first time we include Android users in this monthly mailing. The Android app is subject to a different release cycle so I will just recap recent changes in the last few Android updates.

What’s New

Salesforce.com

Our Salesforce support is now more comprehensive:

– until now only Enterprise Salesforce accounts could use the Salesforce export. We have now passed the Salesforce security review which enables the use of the app for all Salesforce accounts such as Professional accounts. It also means we are on a (very) short list of mobile app exchange apps

– added batch export to Salesforce : from a view showing a list of cards such as a folder or search results, touch the actions button at the bottom left, then Export To Salesforce

– custom fields: custom fields are now imported into the app and you are prompted to enter values for custom required fields with no defaults (previously this would fail the export). You can also set defaults for any custom field or require to be prompted for certain fields.

Please watch Danny demonstrate the Salesforce features in this video: http://www.youtube.com/watch?v=8JfFCwnhEBg

And speaking of Salesforce, Patrick is at Dreamforce in San Francisco this week: if you are there too, say hello!

Clipboard Text (email signatures)

Just try it! Copy someone’s contact information to the clipboard, then touch the Copied Text button in the app. As we parse out the information into a new contact, a digital card image is rendered, which means this contact is now kept in the app just like a business card. More importantly: all the app’s features are now available on this “card”. [Not available on Android yet where clipboard text captures are limited to adding the address book]

Jigsaw

ScanBizCards now includes a feature to export to Jigsaw! Jigsaw is a service that enables you to get up to date direct contact info for a great many professional contacts in the Jigsaw database (27m contacts). The way it works is that you earn points for contributing a contact which you can then use to retrieve another contact. I personally use the service and love it. Note: Jigsaw accepts contacts only in some countries and the app will tell you when you try to export a contact in a country where Jigsaw doesn’t operate. Note also that currently the app doesn’t allow getting credit for updating contacts already in the Jigsaw database, for this you would have to do it on the Jigsaw web site. To be addressed soon. Sign-up at www.jigsaw.com.

IMPORTANT: the Jigsaw feature is in private Beta, to enable please do this:

– touch Settings on the main scree n

– type this into the Configuration field:

var:enablejigsaw=1

By all means do tell us what you think about this feature! [Not available on Android yet]

Web Sync

A lot has been happening on the web side of the app, all of which is of course equally relevant to iPhone and Android users:

– web based OCR: you have the option to crop and OCR cards online. This could be cards you snapped on the phone but also cards captured with a flatbed scanner or another camera.

– option to duplicate a card

– option to attach a back side to a card online

Web Sync is now at a point where you can use it as a standalone application to scan cards without having a mobile device! In coming weeks we will provide more tutorials and add an official “Desktop” section to the web site. One feature we are still working on is the ability to process scanner captures of multiple cards more efficiently by detecting where cards are located in the image.

Contacts2Excel

Not that new actually, it was released in April. This is just a little app to select a subset of your address book in a flexible way, select which property you care about, their order and how you want to call them – then export into an Excel CSV file. Useful to export contacts into other apps such as CRM apps or email marketing, to share contacts with others or simply to make periodicals backups of your address book. Try it here:

Contacts2Excel on App Store

We swear it distracted us from ScanBizCards only for a few days!

Android Update

Web Sync: added to the Android app a few weeks ago, recently fixed some issues & added status messages.

Double-sided cards support: added a few weeks ago (also available online for web sync users).

LinkedIn: long overdue! You can now send a LinkedIn invite to new contacts in one touch.

Salesforce: the current Salesforce support in the Android app is at the level of the iPhone previous version: works only for Enterprise accounts,  no custom fields support  and no batch export . Yuval Kohavi and Steven Lustig on our Android team are hard at work to add these very soon.

Tips of the Month

Tip #1: Crop on Scan
You probably already realized that cropping makes for nicer card images. But with this update cropping can really help with accuracy a lot when you are cropping away a large chunk of the image. This is because when that happens we assume text size is small and so we treat the image differently.

Tip #2: Get closer!
If the first tip applies to you often maybe it means you are not getting close enough to the text! Remember that the relevant text on the card should ideally fill the entire viewport, to get larger text.

Rate this Version

Your continued support helps us break the record of being the “idiots” who spent the longest time enhancing a single iPhone app :-). Apple saves your last review so it only takes a minute to update a previous review for the current version. You know what to do! Please tap Help on the start page of the app, then “Rate This Version”.

Spread the Word!

Remember to use the Refer A Friend button on the Help page! Your friends get a free 2-week trial of the premium features and you get 1 month of Web Sync or $1 if they decide they like the app enough to buy it.

We would also be delighted to extend the same limited time premium trial to all attendees of conferences! If you or someone you know organizes conferences, talk to us!

ScanBizCards V3.04 Update

ScanBizCards V3.04 has just been approved by Apple! Quickly this time too, in just two days. We spent 2.5 months on that update so there are plenty of improvement even if many are to the unseen hand of accuracy.

What’s New

Web-based scanning: we just added to the web the ability to crop/rotate & scan in 22 languages – which actually makes Web Sync a complete stand-alone desktop application. This means you can upload card images directly from your desktop, crop, rotate and scan them without involving your iPhone at all. In fact, the most accurate scanning is via a flatbed scanner at highest DPI, several cards at a time then upload the image multiple time and crop each time around a different card. To find the web-based scanning, click a card and look for a link to “Open the Image Editor” on the bottom left. Note that the web-based OCR is actually always ahead of the iPhone app, because updates there are in real-time – for example, this morning it was 2.5 months ahead of the iPhone app until it got updated … Coming soon: a function to print all these cards into a nice set of hard copies.

Salesforce.com: exporting directly to Salesforce.com is now possible. Contacts are created within Salesforce as a new lead so you’ll find them in the “New Leads” section of your Salesforce.com account. Right now exporting is one card at a time, at the end of scanning or by opening an existing card and touching the actions menu -> Export -> Saleforce. Coming soon: option to batch export cards to Salesforce.

Scanning Accuracy: the never-ending quest. This update has an incremental improvement in the image processing but a long list of specific fixes (for example correcting false ‘1’ to the intended ‘7’, open o’s into c, and many more). I hope you notice the improvements (let me know). We are not done (and never will be?). Coming soon: Michael Kolomenkin is almost done with a major rewrite of the image processing.

Android Update: we are almost ready to make Web Sync available for Android devices but if you own an Android device and would like to see your cards there too you can Beta test this now – email us at info@scanbizcards.com for details.

Tips of the Month

Tip #1: Disabling Orientation Detection
ScanBizCards includes a process to automatically detect text orientation. That’s great when importing photos taken outside of the app in all kinds of orientation, but if you take photos within the app and follow the on-screen guidance, you don’t really need that stage. To save the 1 or 2 seconds of orientation detection please disable it in the app’s settings. Important: if you do that, remember to always rotate the card manually before scanning if necessary – one example where that’s going to be needed is when you take a photo of a vertical business card: you’ll get largest text by snapping a photo of it oriented sideways (to fill the screen), ignoring our guidance, but then remember to rotate it back up.

Tip #2: Direct Export to Outlook
Having trouble syncing contacts into Outlook? Many users of the app are asking about this. The way our app works is by adding new contacts into the iPhone address book and from there we expect these contacts to make their way into your Outlook address book by way of whatever syncing mechanism you have in place, such as iTunes and a USB cable. The reality is that more and more iPhone users are “cutting the cord” and not syncing often or not at all. There is a simple solution: just use Web Sync then from any browser, click a card then Export as VCard, download and open. This will invoke Outlook or the Mac Address Book on your desktop and then you can just save that contact there.

New App: Contact2Excel

Since we are all obsessed with scanning contacts from business cards, we thought you might enjoy a mini-app to take some/all of your contacts for exporting to a CSV (comma-separated) file. Reasons that come to mind include simply having the security of an extra backup, sharing some contacts with a colleague or exporting contacts into a CRM application. One little extra feature: the app lets you sort your contacts by creation date – who can remember the last 5 contacts entered at a conference in a sea of thousands of exiting contacts?!

We swear it barely distracted us from ScanBizCards … more info about Contacts2Excel on iTunes

Rate this Version

Your continued support helps us break the record of being the “idiots” who spent the longest time enhancing a single iPhone app :-). Apple saves your last review so it only takes a minute to update a previous review for the current version. You know what to do! Please tap Help on the start page of the app, then “Rate This Version”.